Frequently asked questions
What types of digital products do you offer?
We offer a variety of digital products including eBooks, templates, wall art, and many more printables
How do I purchase a digital product?
Simply browse our catalog, select the product you want, and click the "Add to cart” button. Follow the checkout process to complete your purchase.
How will I receive my digital download?
After your purchase is complete, you will receive an email with a download link. Download it share digitally,save on your desktop or Print
What formats are your digital products available in?
Our products are available in various formats such as PDF, JPEG, PNG, and ZIP files. The format will be specified on the product page.
Can I share my digital download with others?
No, our digital products are for personal use only. Sharing or redistributing the files is prohibited.
Our products are not intended for resale, it is for personal use Only.
What if I have trouble downloading my purchase?
If you encounter any issues, please check your spam folder for the download email. If you still need help, contact our support team for assistance.
Can I get a refund for my digital download?
Due to the nature of digital products, we generally do not offer refunds. However, if there is a technical issue, please contact us and we will do our best to resolve it.
How long do I have to download my purchase?
You will have access to your download link for 30 days after your purchase. Please make sure to download your files within that time frame.
Are your digital products compatible with all devices?
Most of our digital products are compatible with common devices and software. Check the product description for specific compatibility information. There are PDF File therefore you MUST have a PDF reader .
How can I contact customer support?
You can reach our customer support team through the contact form on our website or by emailing us directly at admin@jassdigital.store